The tool supports three main reference letter types: employment references (for a current or former employee applying for a new role), tenancy references (confirming a tenant's rental history and reliability), and character references (for personal, legal, or immigration purposes). Each type has a different structure and emphasis, which LetterDeck handles automatically.

A good employment reference confirms the individual's job title, dates of employment, and key responsibilities, then comments on their performance, reliability, and conduct. It should be factual and balanced — providing false or misleading references can expose the writer to legal liability. LetterDeck prompts you for factual information and structures it professionally without overstating or understating.

Yes — this is common practice. Many people draft a reference letter themselves and ask their referee to review, amend if needed, and sign it on their own letterhead. LetterDeck is ideal for this: generate a professional draft, share it with your referee, and let them make any adjustments before signing.

A character reference is a letter from someone who knows you personally — not necessarily an employer — that speaks to your honesty, integrity, and conduct. They are commonly required in legal proceedings (including family court and criminal sentencing), immigration applications, and some professional registrations. LetterDeck structures character references to meet the tone and content expected in these contexts.